City seeks interested parties to help enhance its Digital City position

The City of Fredericton is currently seeking interested parties to respond to a Request for Proposal (RFP) related to providing Digital City solutions for the municipality.

Also referred to as “Digital Fredericton", the initiative is about transforming the way government operations work internally for staff and enabling an improved experience for citizens in the way they interact and receive City service delivery.  It will also further enhance transparent, open, accessible government and services.

The effort falls into three main categories of business improvement through technology innovation: 

  1. Core Systems.  Transforming the way the City staff work internally with new systems / tools / IT infrastructure and standardized, efficient processes.  Enabling nimbleness to respond to the rapid pace of technological change and citizen expectations.
  2. e-Government.  Allowing citizens to connect, engage and interact with the City in the same way they do in other aspects of their daily lives – as consumers, socially and in the community.
  3. Innovative Connected Community.  Creating a connected community by making data more open and easily accessible, enabling more on-line collaboration and participation from the public, and allowing for greater openness and transparency.

This is a multi-year effort and vision that will continue to position Fredericton as a leading municipality in Canada – building on its international brand equity as a smart, progressive and innovative organization.  The City believes that modern government business solutions are efficient, use well integrated systems, include dashboards with metrics, are easy to use, are fully mobile, incorporate best practices, are cost effective to deploy, and use innovative approaches.

The RFP is intended to identify respondents – partners, business service providers, vendors, entrepreneur groups, and start-up companies – that will assist the City of Fredericton in continuing to develop and enhance its already strong reputation as a Smart City.

The effort is an outcome of a business process review carried out last year by staff that looked at how to transform the City as an organization.  The focus was on finance, human resources, work management, and customer requests, and is in addition to key collaborative efforts already underway with community business partners. 

The closing date for the RFP is July 28, 2017 at 3 pm local time.  Interested parties can access the RFP by visiting the New Brunswick Opportunities Network (NBON).  Additional questions about the RFP can be also directed to the City’s purchasing division, 506-460-2040 or

Specific questions about Digital Fredericton can be directed to Valerie Kelly, Manager of Corporate Services Renewal at 506-460-2826 or