Fredericton Transit Strategic Plan Recommended For Adoption

The Fredericton Transit Strategic Plan has been presented to members of Fredericton’s Transportation Committee and forwarded to City Council with a recommendation that the Plan be received and endorsed by Council.  The proposed Strategic Plan presents a forward-thinking vision for Fredericton Transit and supports the needs of a diverse and growing city over the coming decade.

Based on community and stakeholder feedback, the Strategic Plan recommends a series of short to long-term goals and recommendations.

Short-term (0-2 years) recommendations prioritize: technology upgrades including data gathering systems; updating and simplifying the fare structure; undertaking a detailed review and update of the route network and exploring the use of on-demand service. The Plan also recommends introducing Park and Rides through a phased approach that initially builds off the established fixed route system and over time broadens to include the consideration of express service.

Medium-term (2-5 year) recommendations include the introduction of a Sunday transit service Pilot, exploring the feasibility of a northside transit hub pending the outcomes of a more detailed route network update, modernizing the fare collection system, and upgrading the transit scheduling software with the incorporation of on-demand service options.

Long-term (5+year) recommendations include exploring partnership opportunities with the airport for service to the airport for staff and/or passengers; upgrading communication and collision warning systems on the buses; continuing to upgrade fare media that reduces or eliminates the need for paper passes; and continued efforts to develop partnerships that facilitate the introduction of employer passes and other service improvements.

“The Fredericton Transit Strategic Plan 2019 puts customer experience, service quality, and operational efficiency at the forefront,” said Coun. Kevin Darrah, Chair of the City’s Transportation Committee. “I want to thank all those who have participated in the process.  After over a year of extensive consultation with the public, stakeholders, transit operators, all levels of government, and more, we now have a guiding document that will ensure the City continues to improve the quality of its transit service, while also promoting the service to attract new customers and grow ridership.”

About the Plan

In 2018, authorized by City Council, the Transit and Parking Services Division, initiated the development of a strategic plan to guide the future growth and development of Fredericton’s Transit system.  The process sought to identify opportunities and priorities for improvement within the transit system that will lead to both increased ridership and improved service quality for current passengers.

About the Consultation

In forming the plan, Fredericton Transit engaged stakeholders with a broad spectrum of interests including transit riders and operators, non-riders, city staff, all levels of government and members of the greater Fredericton community.

Stakeholders were consulted over a three month period at the start of 2018 via internal and external group meetings, private one-on-one discussions, steering committee presentations, public engagement sessions and surveys, service ride-alongs with operators and passengers, and a roaming “Idea Bus”.

About Fredericton Transit

Fredericton Transit provides an expansive public transit network for people living in the urban and suburban areas of the City of Fredericton. Fredericton Transit carried nearly 1.4 million passengers in 2016 (5,000 passenger trips per day on average), and operates 10 all-day service routes, and 2 routes operating exclusively to support peak-hour demand. Transfers between routes can be made at several key destinations in the City, including the Corbett Centre, Regent Mall and Kings Place. Fredericton Transit services other major destinations in the City including UNB, STU, and the Regent Mall. A Para Transit program consisting of 2 buses, along with a fleet of 28 low-floor buses, make public transit a feasible travel option for many.

About Stantec

Stantec is a Canadian-based global design firm with a local office in Fredericton.  The consulting company has a successful history of working with dozens of Canadian transit agencies including Halifax Transit, Whitehorse Transit, and the Toronto Transit Commission.

Need more information?  Contact Fredericton Transit at 506-460-2200 or