New pay-by-plate parking technology to improve customer experience

The impending installation of new parking equipment at the York Street Carpark is a first step toward equipment modernization as recommended in the Parking Master Plan endorsed by City Council earlier this year.

Pay-by-plate technology will allow customers to pay for parking by keying in their license plate information instead of parking space numbers. The new pay stations will replace older equipment.

“Our customers will have the convenience of only having to pay for their parking time instead of a parking space,” said Councillor Kevin Darrah, Chair of the City’s Transportation Committee. “I’m looking forward to seeing the new system implemented.”

The equipment is provided by Cale Canada Inc. and is anticipated to be operational by late Fall. Existing parking equipment will remain in use until the new equipment is operational to ensure a seamless transition.

Payment options will include coin, credit card and Hotspot mobile payment. Where new pay-by-plate pay stations are installed, exact change will be required, and bills will not be accepted. However, in the near future the new machines will accept payment through electronic wallets such as Apple Pay, Android Pay, and Interac Flash.

Pay-by-plate technology is already operational in many cities such as Vancouver, Whistler, Saskatoon, Lethbridge, Calgary, Edmonton, Oshawa and Saint John. Halifax plans to introduce the feature in 2020.

Staff will be looking at additional parking equipment modernization across the city as per the parking master plan.