Coronavirus

COVID-19 (Coronavirus): City Response


Page updated April 3, 2020 at 9:00 a.m.

Please be advised that, following the Province’s State of Emergency Declaration on March 19, 2020, all staff working in non-essential City services have been directed to stay home in order to slow the transmission of the COVID-19 virus.  Our office staff will nevertheless be working remotely. While City services may be affected as we focus on essential services, every effort will be made in order to return messages and answer questions as quickly as possible. Thank you for your patience and understanding during these exceptional circumstances.
 
The City of Fredericton MEMO (Municipal Emergency Measures Operations) is actively monitoring the COVID-19 (coronavirus) situation and taking appropriate actions to protect the public and staff while continuing to deliver essential services.

We are following the advice and recommendations of the Office of the Chief Medical Officer of New Brunswick and the Public Health Agency of Canada

To find out more, see the links below.


What is the City doing?

Here are the steps we are taking to protect the public and staff while continuing to deliver essential services.

What City facilities are closed?

  • City Hall and related municipal offices.  The Fredericton Police Station remains open.
  • Fredericton Indoor Pool
  • Grant-Harvey, Lady Beaverbrook, Willie O’Ree, and York arenas
  • Stepping Stone and Johnston Avenue senior centres
  • Odell and Killarney Lake lodges
  • Community school gyms, including the Nashwaaksis Field House
  • Mitch Clarke Nasis Park and all outdoor rinks
  • Ski trails are not being groomed
  • Playgrounds
  • Dog Parks (Knowledge Park Drive Dog Park, Cityview Dog Park) 
  • Fredericton Boyce Farmers Market
  • Marysville Heritage Centre 

What essential services continue to operate?

  • 911 Communications Centre. In the event of an emergency, the public should continue to call 9-1-1.  For those exhibiting symptoms of COVID-19 (coronavirus), please call 8-1-1
  • Other essential services that will continue to operate include:
    • potable water
    • sewage treatment
    • Police (The Fredericton Police Force remains dedicated to our core functions of serving and protecting everyone in our community in the wake of COVID-19. Please see the latest news here.)
    • Fire services
    • Garbage collection continues. Fredericton Region Solid Waste has suspended recycling starting April 6.
    • roadway operations, such as snow removal & pothole filling, and
    • public communications.​
  • Fredericton Transit continues to operate with a schedule change effective March 20. Please see our Fredericton Transit page for the latest information. Extra cleaning of buses will occur.
  • Parking fees are suspended.
  • Service Fredericton. To report problems related to City services, the public should continue to call 506-460-2020 or email service@fredericton.ca. Continue to use this number for after-hours calls for service.
  • Payments and Permits. The payment and permit desks at City Hall are closed. Many City payments and permits can still be processed online. See the list that follows:​ 
  • City Council Meetings. City Council will suspend the Standing Committee meetings until the end of March. Council-in-Committee and Regular Council meetings will occur.  Agenda items for those meetings will focus on matters of governance related to keeping the City running. Click here for the Calendar

Protective Measures

  • Staff carrying out essential services will follow all provincial safety protocols to protect themselves and the public from COVID-19.
  • This includes practicing social distancing, washing hands and/or using hand sanitizer, wearing protective gear, as appropriate, and cleaning high touch surfaces.  Employees who feel ill will immediately be asked to self-isolate.

Travel

  • All travel involving City of Fredericton employees has been suspended until further notice. 
  • An employee who has travelled abroad is required to self-isolate for 14 days upon their return to Canada as per the Public Health Agency of Canada’s guidelines

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Grocery store opening hours and special opening hours 

Please contact grocery stores directly for the most up to date information. Also, please note that pharmacy hours for grocery stores may vary from the store opening/closing hours. 
 
Atlantic Superstore (Main Street)
116 Main Street
Monday to Saturday *8 a.m. to 8 p.m.
Sunday 9 a.m. to 6 p.m.
* Customers who need assistance or consideration, including seniors and people living with a disability. Monday to Saturday, from 7 a.m. to 8 a.m. 
506-474-1270
 
Atlantic Superstore (Smythe Street)
471 Smythe Street
Monday to Saturday *8 a.m. to 8 p.m.
Sunday 9 a.m. to 7 p.m.
* Customers who need assistance or consideration, including seniors and people living with disability. Monday to Saturday 7 a.m. to 8 a.m. 
Eliminating pick up fees for all PC Express online grocery pick up and bringing the price of home-delivered items down
506-359-3544
 
407 Regent Street 
8 a.m.- 8 p.m., all week 
First hour dedicated to seniors 
506-453-7761 
 
1180 Prospect Street 
8 a.m. - 8 p.m., all week 
First hour dedicated to seniors
506-458-8891
 
463 Brookside Drive
8 a.m. - 8 p.m., all week
First hour dedicated to seniors
506-450-4141 
 
25 Wayne Squibb Blvd
Monday to Friday 10 a.m. - 8:30 p.m.
Saturday 9:30 a.m. - 6 p.m. 
Sunday 10 a.m. - 5 p.m.
*Special senior hours (60+) from 8 a.m. to 9 a.m. Tuesdays & Thursday 
506-460-4100
 
230 Main Street
9 a.m. - 6 p.m. all week, only 10 people at a time
*First hour of the day 8 a.m. to 9 a.m. for immunocompromised & seniors
506-458-9488
 
125 Two Nations Crossing 
7 a.m. - 10 p.m., all week
506-444-9186
 
1399 Regent Street
7 a.m. - 10 p.m.,
506-452-1511
 
598 Union Street & 1160 Smythe Street 
Monday to Saturday 8am-9pm, 10am-5pm on Sunday
506-472-7060 (Union St)
506-455-3037 (Smythe St) 
 
606 Albert St 
Monday to Thursday 11am-8pm, 11am-9pm on Friday, closed on Sunday. 
506-459-3077
 
199 Westmorland Street
Monday to Friday 12 p.m. to 5 p.m.
Saturday 10 a.m. to 3 p.m.
Sunday - Closed 
Orders by email or phone
506-454-4240
 
334 King Street
Monday - Saturday, 8 a.m. to 7 p.m.
Sunday, 10 a.m. to 6 p.m. 
*Senior / vulnerable residents shopping time first opening hour
Tuesday: Senior Day Discount
Offering Delivery on Wednesday and Friday, and 7 days a week same-day pickup.
Ordering for Wednesday delivery is on Mondays and Tuesdays, ordering for Friday delivery is on Wednesdays and Thursdays.
Ordering Monday-Friday is 7AM-12PM, Saturday & Sunday is 9AM-2PM.​
506-458-8480
 
Shoppers Drug Mart (Prospect Street)
1040 Prospect Street
8 a.m. to 10 p.m.
*Senior discount at first opening hour of each day, and all day Thursday
506-451-1567
 
Shoppers Drug Mart (Main Street)
269 Main Street
9 a.m. to 10 p.m.
*Senior discount at first opening hour of each day, and all day Thursday
506-451-1550
 
Shoppers Drug Mart (Regent Street)
1015 Regent Street
Monday to Friday 9 a.m. to 8 p.m.
Saturday 9 a.m. to 6 p.m.
Sunday 12 p.m. to 6 p.m.
*Senior discount at first opening hour of each day, and all day Thursday
506-459-8888
 
Shoppers Drug Mart (King Street)
440 King Street
Monday to Friday 8:30 a.m. to 6 p.m. 
Saturday 9 a.m. to 5 p.m.
Sunday 9 a.m. to 1 p.m.
*Senior discount at first opening hour of each day, and all day Thursday
506-451-1555
 
Lawtons Drug (Regent Mall)
1381 Regent St
Monday to Saturday 11 a.m. to 7 p.m
Sunday 12 p.m. to 5 p.m.
506-455-2456
 
Lawtons Drug (Brookside)
435 Brookside Dr. 
Monday to Saturday 9 a.m. to 9 p.m.
Sunday 12 p.m. to 5 p.m.
506-450-4161
 
150 Cliffe Street
Monday to Sunday 7 a.m. to 12 a.m.
Wednesday is Senior’s Day (Save 10% on all purchases)
Sunday is tax-free day
506-462-9604
 
170 Doak Road 
Monday 9 a.m. to 6 p.m. 
Tuesday to Friday 9 a.m. to 8:30 p.m.
Saturday 9 a.m. to 6 p.m.
Sunday 10 a.m. to 5 p.m.
*added hours for seniors Mon-Fri from 8 a.m. - 9 a.m., 9 a.m on Sunday
506-453-1300
 
*by delivery service only
 
*by delivery service only
506-457-8099
 
280 Main Street
Free deliveries, curbside pickup, limited store traffic
Monday-Tuesday 9 a.m. - 6 p.m.
Wed - Fri 9 a.m.- 7 p.m.
Thurs 8 a.m. - 7 p.m.
Sat 10 a.m. - 5 p.m.
506-449-1813
 
623 McLeod Avenue 
Delivery and pick up at the location. Allowing people into the market to shop, keeping the social distancing in place. Payment methods are debit/credit.
Mon-Thurs 9 a.m. - 6 p.m.
Fri 8 a.m. - 5 p.m.
Sat 9 a.m. - 1 p.m.
506-454-8446 
 
1111 Regent Street 
Monday to Friday 10 a.m. - 8 p.m.
Saturday 9 a.m. - 7 p.m.
Sunday 12 p.m - 6 p.m.
506-459-5651
 
Northside PharmaChoice​
231 Canada Street
506-458-9550
Mon-Fri 8:30-8 Sat: 9-5 Sun: 12-5
Free delivery, curbside pick-up available
 
Southside PharmaChoice​​
640 prospect street
506-459-5698
Mon-Fri 8:30-8 Sat: 9-5 Sun: 12-5
Free delivery, curbside pick-up available
 
Monday - Saturday: 8 a.m. to 9 p.m.
Sunday: 9 a.m. to 6 p.m. 
506-450-8009
 
Monday - Saturday: 8 a.m. to 9 p.m. 
Sunday: 9 a.m. to 6 p.m. 
506-455-4134
 
440 King Street
Monday - Wednesday: 8 a.m. to 6 p.m.
Thursday – Friday: 8 a.m. to 8 p.m
Saturday: 9 a.m. to 5 p.m.​
Sunday: 12 p.m. to 5 p.m.
506-454-2128
 
Dollarama: 102 Main Street
Monday - Saturday: 8 a.m. to 9 p.m.
Sunday: 9 a.m. to 6 p.m.
506-458-1890
 
Dollarama: 1033 Prospect Street
Monday - Saturday: 8 a.m. to 9 p.m.
Sunday: 9 a.m. to 6 p.m.
506-452-8102
 
Dollarama: 5 Trinity Ave
Monday - Saturday: 8 a.m. to 9 p.m. 
Sunday: 9 a.m. to 6 p.m.
506-472-9744
 
Bowman's Pharmasave
Unit 2 1111 Regent Street
Pharmacy services
Monday-Friday 9 a.m. to 6 p.m.
Saturday 9 a.m. to 3 p.m.

In-store pick up, curbside pick up and delivery within city limits.

Guardian Ross Drug
402 Queen Street
Pharmacy services
Monday-Friday 8:30 a.m. to 6 p.m.
Saturday 9 a.m. to 4 p.m.

Free delivery Monday - Friday

King Street Pharmacy
348 King Street
Pharmacy services
Monday-Friday 10 a.m. to 6 p.m.
Saturday 10 a.m. to 1 p.m.
Sunday 10 a.m. to 11 a.m.

Call in, pay by phone, parking lot pickup


#SupportFredLocal ​

If you are wondering, with the ever-changing landscape of COVID-19, how you can help support local businesses, please visit Tourism Fredericton's blog for a list of hospitality businesses still offering goods and services.
 

What can you do? 

Here’s what YOU can do to help to reduce the possibility of spreading the virus:

  • Stay informed about COVID-19 (coronavirus) and observe all safety protocols listed on the GNB.ca/coronavirus website.
  • Don’t Flush That. While we applaud the sanitary measures your family and business are taking at this time, the City’s Water & Sewer Utility reminds residents that flushable wipes belong in the garbage, not the toilet. They clog the pipes in your home, as well as the City pipes, lagoons & sewage lift stations. #DoNotFlush #3Ps Fredericton.ca/DoNotFlush
  • Your mental health is important in these situations. Here are some tips on how to deal with stress in emergencies.

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How can I stay informed about the City’s response?

  • For updates about the City of Fredericton and our COVID-19 response, follow us on Facebook or Twitter, and sign up for City email alerts. You can always reach out to us if you have any questions during this difficult time. 

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